FAQS

The Country Living Marketplace is a new online shopping destination, brought to you by Country Living magazine. It features a range of artisans and small businesses, who reflect the Country Living values of quality and authenticity. Many of the products are hand-crafted, artisinal and sustainable.

Yes, anyone can shop on the Country Living Marketplace, whether you are already a registered member of Country Living or a first-time visitor. Currently, we only ship to addresses in the UK. You can create your own Country Living Marketplace account, which will allow you to add items to your wishlist and save your details.

The Country Living Marketplace offers a vast range of products from a variety of British artisans and small businesses. You will find premium products across the following main categories:
• Home & Garden
• Beauty
• Accessories
• Crafts & Cards
• Gifts
• Pets

We are always adding more and more artisans to our website, so check back for more products soon!

We will only select artisans that align with Country Living’s values of quality and authenticity. Many of our artisans have worked with the Country Living brand previously, at our Country Living Summer Fairs and Christmas Events. If you would like to apply to be a seller, please visit our Sell With Us page.

Each artisan has their own page, where you will be able to see more information about their brand, products, delivery information and contact details. You can reach out to the artisan through our secure chat system.

If you are not able to get in touch with an artisan, please email our Web Queries Support Team on web@queries.countrylivingshop.co.uk and we will assist you further.

Of course! You can purchase from a variety of artisans, and then check out in one single transaction.

We operate using the Stripe payment platform, which accepts most major credit cards, including VISA, MasterCard and Amex.

You can return a product if you contact the artisan within 14 days of receiving it. Please visit an individual artisan's page to see their specific policy.

Please visit an individual artisan's page to see their specific delivery policy.